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Contact Us

We are here for all your ID scanner needs.

CONTACT

To create a custom product to fit your business needs, feel free to schedule an hour call where we can discuss your product offerings and establish your new transaction protocol.

Ron Tobb

President
888-310-4001
Text Us: 888-310-4001
ron@minordecliner.com

Our Mission

Our mission is to provide the most robust, advanced, and easy-to-use age verification / ID scanning systems and technology.

  • Our vision is to eliminate sales and access of age-restricted products to minors to protect businesses.
  • We address a critical need to provide an easy-to-use age verification solution to prevent sales of age-restricted products to minors. 
  • We protect retailers from ever increasing penalties and enforcement.
  • We provide better age verification , that is easily customized for your business.
  • We strive to provide the best , most comprehensive customer service. 
  • We answer you calls on nights and weekends and are here to answer questions, troubleshoot, and support.
  • We tailor solutions for your situation. 
  • We listen to your needs and give you the perfect combination of age verification technology and support for your operations and use cases 

To create a custom product to fit your business needs, feel free to schedule an hour call where we can discuss your product offerings and establish your new transaction protocol.

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Frequently Asked Questions

Does the Product have any ongoing fees?

MinorDecliner's System is available as a one-time purchase that includes all hardware and software pre-loaded, ready to put into place and start scanning.

We also have a new option for a comprehensive service and support program that provides unparalleled support, protection, and updates for your ownership experience.

How does your scanner read the customer's ID?

Unlike other magnetic swipe age verification scanners and card readers, our system uses an ID scanner to read the barcode on the back of any US or Canadian identification using our proprietary MinorDelciner™ system If the ID is not readable, a manual entry method is provided.

Does the application need to be updated each year?

The calendar within the software auto-updates. If any changes are made to the minimum legal age for any of the products you sell, it's easy to reconfigure that setting within the app. So no updates are needed to keep the core functionally working.

We continually innovate at Minor Decliner, and software updates for new features will be made over time.

To get access to the updates, you must enroll in a service and support plan within 30 days of your purchase.

Is an internet connection needed to operate the ID Scanner or software?

For basic operations, the Minor Decliner system does not require any internet connection.

If you are using the NACS Truage(™) Protocol, this does require internet, via wired, wireless or cellular connection. The NACS Truage(™) Protocol, also will work in an offline mode if the internet is temporarily unavailable.

What setup or configuration is required?

MinorDecliner comes ready-to-use out of the box with minimal user setup. Simply turn it on when it arrives and go.